Shipping policy
Welcome to KoreanSkincareProducts.eu. We aim to process and ship your orders as quickly as possible.
Order Processing
Orders are dispatched within 24 hours of payment confirmation (Monday–Friday, excluding public holidays). Orders placed on weekends or public holidays will be processed on the next business day. Delivery times may vary during peak periods.
Shipping Rates & Delivery Times
🇮🇪 Ireland (ROI)
| Service | Delivery Time | Price |
|---|---|---|
| Standard Post | 1–2 working days | €4.00 |
| Tracked Delivery | 1–2 working days | €8.95 |
| Free Shipping | Orders over €50 | FREE |
🇬🇧 Northern Ireland & United Kingdom
| Service | Delivery Time | Price |
|---|---|---|
| Standard Post | 3–5 working days | €5.95 |
| Tracked Delivery | 2–3 working days | €8.95 |
🇪🇺 European Union
| Region | Service | Delivery Time | Price |
|---|---|---|---|
| Zone A – France, Germany, Netherlands, Belgium, Luxembourg | Tracked | 7–9 working days | €11.95 |
| Zone B – Spain, Italy, Poland, Portugal, Austria | Tracked | 7–9 working days | €13.95 |
| Zone C – Nordics, Baltics, Eastern Europe | Tracked | 7–9 working days | €15.95 |
🌍 Rest of World
| Service | Delivery Time | Price |
|---|---|---|
| Tracked International | 7–10 working days | €19.95 |
Free Shipping
Free shipping is available on all orders over €55.
Tracking
All orders include a tracking number (EU, UK, and Rest of World).
Customs & Import Charges
Customers outside the European Union are responsible for any customs or import charges that may apply upon delivery. These charges are outside our control and are not included in the order total.
Shipping Delays
While we do our best to deliver on time, KoreanSkincareProducts.eu is not responsible for delays caused by:
- Courier services
- Customs clearance
- Weather conditions
- Incorrect shipping information provided by the customer
Lost Packages
If your package is confirmed lost in transit by the courier, please contact us and we will assist you with a refund or replacement where applicable.
Contact
For any shipping questions, please contact us at: skinrenewalessentials@gmail.com